fan lam

Review of Campus Circle

They try to seize every opportunity to charge you;...

They try to seize every opportunity to charge you; constantly doing so-called quarterly inspections and looking for reasons to charge you penalty fees. Even worse, we were charged a penalty fee for replacing the sofa, we paid the fee and were promised to have the sofa replaced. We checked a couple of weeks later, was told the sofa was on its way and then checked again a month later, was told the replacement will be done when we move out... Our bills were calculated wrongly for several months and then was manipulated to make the numbers look correct. They even sent me the bills thinking we would not look at them carefully. When we questioned the bill, we were told that we were charged "correctly, and fairly"; so we had to waste a lot of time explaining to them and finally help them realize that their "math" was wrong. This kind of experiences make me really question how they manage the facility and care for their clients. I am very disappointed because this is not the type of experience I thought I was paying for.