Technically, what happens is that I terminated my ...

Technically, what happens is that I terminated my policy but the amount don t tally with what they gave me in the booklet. The reason being that they say that every year the surrender value is different and depends on your accumulated amount! I have paid up to Feb 19 and the surrender value they gave back is not even half of what I paid. I feel that this company just don t deliver what is being said. All the figures in the book are just illustrations! Never gonna trust any thing from AIA anymore! And they have changed my agent so many times till the agent don t even call back anymore! What a responsible person! Up till now, after I terminated the policy, I still don t have a clue on who is my agent!