Julie Phillips

Review of Mac Haik Dodge Chrysler Jeep R...

I take my jeep here on a regular basis for service...

I take my jeep here on a regular basis for service. This may be the last time. The wait was tremendously long. I had a 10:30AM appointment, didn't pick up my jeep until closing which is around 5PM. If you bring your jeep in for an oil change, i would plan to drop it off and come back to pick it up later. The shuttle can be hit or miss. I waited a long time the first time I took the shuttle, and ended up walking to the shop (15 min or so walk). The last driver they had was available but seemed stressed and not very friendly. He stated to me that he didn't even get a lunch.

Actually, I think I've had only one positive experience here! The technician (Kevin Wood) was very helpful in finding the issue I was having with my jeep. He even recommended I leave it there until it was fixed due to safety reasons. Unfortunately for me, I was leaving out of town the next day and had to take an Uber to the Airport.