Richard Schneider

Review of Naperville Jeep

Mark my service writer there was very friendly and...

Mark my service writer there was very friendly and did explain what was wrong with my truck. Communication was sometimes spotty at best and took some time to respond. Also trying to actually get someone on the phone when calling the service department was a challenge. My truck was towed in and after a day and a half I called there and they didn't know my truck was even there and had to look for it. This was in part the tow companies fault as well.