Tammy Farfan

Review of Rod's True Western

Really nice items but if you have to return or exc...

Really nice items but if you have to return or exchange something, be prepared to wait weeks for a refund or exchange. I returned a purse that I received and didn't like. I requested an exchange. They received my item on the 20th of October. As of the 29th of October they are working on items returned on the 13th? Do they need more help or are they seriously that slow? Customer service is always nice when I call but dang, this is taking a really long time! I'm 3 hours from Columbus, Ohio. Probably should have returned it in person!