Ravi Lai

Review of Laguna Cliffs Marriott Resort ...

Albeit a beautiful setting the Service for a Flag...

Albeit a beautiful setting the Service for a Flagship Property such as the Laguna Cliff Marriott was disappointing. Marriott needs to invest in training their staff to ensure a magical experience for their guests, like that provided by its neighbouring resort, The Montage. Perhaps they can learn what Quality Service is all about from them!!