Kurt Jackline Review of PF Changs China Bistro
Homestead/Waterfront/PA location. What a disaster!...
Homestead/Waterfront/PA location. What a disaster! Table of 6 for lunch-time was 2:30, only 2 guests already inside restaurant--should have known better at that point. Waiter was a sloppy mess, took him 10 min just to come to table, then 15 min to bring back beverages--of which he never brought mine the entire meal, ordered several apps all came out separately in 10-15 min increments. Then he told us that he delivered the wrong app to our table, then entrees came out separately, first only 2, 15 minutes later the other 3, the last entree never came, then the kitchen forgot one of the dumplings on the last entree plate and brought it out on a separate dish---I mean it was a nightmare! We sat there quietly until the end, I then spoke to the so called "manager" at the bar(away from guests,) and proceeded to let him know that we had all of these issues. He was a joke--his comment was, "this is the first I heard of it." Put my hands together and told him that the Expediter needs to pay attention to ticket times, food orders etc. especially when there is no one even in the restaurant. Told him that we had just received the last entree and all other guests had already finished eating their meals. Then this manager walks over to our table as we were paying the bill and he starts coming at me arguing loudly with me-right in front of my guests. His words. "I am a grown man, what you said to me was unacceptable" I said, I am sorry that you are not paying attention to the ticket times and that you feel like my hand movements portraying expediting tickets bother you." It was unbelievable! Right then, I should have called the police for infringement on my 6ft social distancing space and for Offensive Public Misconduct. Will be contacting PF Changs Corporate Offices. This was absolutely shameful! Stay away from this location!!!
Comments: