Andrew OC

Review of Nissan Downtown Toronto

After purchasing a new vehicle from downtown Nissa...

After purchasing a new vehicle from downtown Nissan an appointment was made for the first service on the vehicle same day, 6 months to the purchase date. Oil change and tire change. Nissan was very clear in saying that the car would be in and out within an hour. On arrival I was then told to go sit down in the customer waiting area as my vehicle would take 4 to 6 hours to finish. Considering the appointment had been made over 6 months in advance, this wait time was absolutely disgraceful. On top of that, downtown Nissan also charges double the price in labour compared to other garages. To be completely honest, the level of incompetence at this location was horrific. I would definitely never take my vehicle back to downtown Nissan.