Donnie Ozenne

Review of Audi North Austin

The new e-Tron all electric Audi SUV is here! But...

The new e-Tron all electric Audi SUV is here! But that's all we could find out. I have been looking at the Tesla Model S and my wife has been looking at the Tesla Model X but wanted to wait until the Audi e-Tron was out to do a comparison for her and then we would buy 2 vehicles at once. Me an Audi R8 and her the e-Tron or me the Model S and her the Model X.
Today (March 5, 2019) was the day we have been waiting for to see it. Well, we saw it but that was it. Not one person talked to us the entire 20+ minutes we were there!!!!
Apparently the sales people aren't interested in taking orders.
We arrived at the dealership around 10:30 am and they had 2 of them on the showroom floor. The white one was locked with the windows down and the grey one was wide open. I reached in and opened the white one through the window which set the alarm off. It made a piercing sound for about 30 seconds before someone somewhere found the remote and turned it off. It reactivated about a minute later and they silenced it again. No one came over to ask us about needing help! We crawled in and out of both of them for literally 20 + minutes without a single person asking if we needed help. Surprised at the lack of response; I told my wife this place is a joke and can you imagine how the service would be once they have sold you something. Long story short, we left, went about 200 yards down the road to the Tesla dealership and ordered 2 new cars. I guess Tesla won today for $240k!
Good luck Audi North Houston with the e-Tron...I guess.