Greatly improved customer service overall from a c...

Greatly improved customer service overall from a couple of years ago. Then, I had a bad experience with check in when they kept checking in cars behind mine even though I had an appointment and I was on time. I waited 30 minutes and even went into service desk and asked to be checked in and was told someone would be with me but never happened. I left without car being checked in. I left a poor yelp review.

This time, check in was quick and efficient. Many more check in people on hand. They had my part that was ordered, they provided a loaner car with no charge, their price for this repair was significantly less than Serramonte s price and the work was done well and I had my car back in a few hours.

Great service, price, experience. I will update my yelp review to reflect this improvement.

Great going!! Thank you.