I only selected one star as zero was unavailable. ...

I only selected one star as zero was unavailable. I regularly order delivery via Chandler Blvd location website. Today, at 7:22pm, confirmation states ready for pick up at 8:05pm. Restaurant hours indicate closing at 8! I immediately contacted store at 7:23 and spoke with Savannah who transferred me to Dave? who then transferred me to Mike who stated himself as manager. He advised that he has a long line and will cancel when he gets a chance!! Additionally stated that since my order was already made and ready for pick up, why not just come in. Multiple problems with this experience. Order placed for delivery and confirmed as pick up. It was at 7:26 that Mike said food was already made and waiting for my pickup, 4 minutes after ordered but portal states pickup time as available 5 minutes after scheduled closure. I feel this establishment has in fact stolen my money which is already paid and refusing to refund me. Also, because of this stated congestion of customers, is this restaurant endangering us all with no social distancing and risking food poisoning the public by having orders which are supposed to be freshly made, sitting out on a counter?!?! I pray I have not been robbed by PF Chang's and receive full refund without having to fight for it.