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michael sabol

3 years ago

I am in the middle of a claim with Universal (my f...

I am in the middle of a claim with Universal (my first) and wanted to let someone know that regardless of the outcome of the claim I feel lucky to have been in contact with Asiah. She has always shown the professionalism and competence that you hope to experience when you are dealing with an agent but, in addition, she conveyed a sense that she genuinely cared about my concerns. While I cannot say that this is rare I can say that it is not usual. It was a refreshing change from the common robotic responses of agents in other companies. I can comfortably say that my conversations with Asiah have left me with a very positive impression of Universal.

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