Amanda Raver Review of Embassy Suites - Vanderbilt
The location and condition of the hotel and its ro...
The location and condition of the hotel and its rooms was great. Vallet and shuttle servicemen were extremely nice and helpful getting us where we needed to go, and giving directions. Several of the front desk staff were rude, but others were extremely helpful. One spoke to me in a demeaning manner when I asked a question about my room charge. Breakfast in the morning had a lot of different food options, and tasted good. I would not recommend the hotel restaurant, as the food was overpriced and not very tasty. There was a fly in my plate of food, and though the 6 people in our party all got different things to eat, we all felt sick several hours later. Service was also slow and subpar. I had requested extra towels to be delivered prior to check-in, which we did not have, but upon calling housekeeping they were delivered very quickly. All-in-all, it was a fair experience.
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