My wife booked us a night here to get away on a we...

My wife booked us a night here to get away on a weekend. At close to $500/night and a four stars rating, I was expecting a great time away. We arrived at the gorgeous, spectacular location. The valet attendants were very young kids who waved me to one place and then another before realizing that I would be driving to park where we were staying anyway. Seemed disorganized but cool that they employ kids for the Summer.

We checked-in, went to a room that was fine and immediately went to the pool. The pool area is small and was crowded. There were a couple of big events(wedding, bat mitzvah) so it was understandable. A couple of encounters with people in the pool seemed off. We had brought a small beach ball for our toddler and a man and his son had taken it and were throwing it back and forth to/at each other. No biggie. When we went to leave I asked for it back. The father was weird about it and make some snarky remark. So already, not feeling four stars. I stay about twenty percent of the year on business at mostly three star hotels.
We were only at the pool about forty minutes because it was dinner time. We went to leave and I realized that my prescription, titanium aviator sunglasses which were sitting on a poolside table about twenty feet away from us on the same side of the pool had been stolen. I immediately tried following-up and asking staff. They were helpful but not "four star" helpful. Most just sort of shrugged and acted as if they doubted what I was telling them.
So the stay started on a very sour note. We went to dinner. It was buffet but a very good buffet. The wait staff and bar staff for the two meals we had were exceptional. The views from the restaurant are incredible and the wide open grass area is perfect for little children.

So the place was mostly great but just never felt like other places where I've spent as much. I related the story to a friend who grew up in Santa Cruz. He'd had his wedding reception dinner there. But he let me know that Chaminade is well known in the Santa Cruz area as being a place that locals can just go crash. So enjoy the food and views but watch your stuff!