G

Gabrielle Bourget
Review of la Torretta

4 years ago

This hotel came from many previous recommendations...

This hotel came from many previous recommendations so my husband and I were super excited to spend our wedding night here. Especially when you go online and see all that they have to offer to their guest. Unfortunately during our stay many of those things were not available. A few of the eating facilities we walked past were not open during their opperating hours in addition their massive spa facility had one working employee that could not preform the services we had come wanting. During our stay the power went out for two plus hours. No back up generator was available so instead of spending our time in the room we spent it in the hotel loby as our room was far to hot. We had sat in one spot inside the building and got our self comfortable until water from the ceiling started dripping on the two of us. So we relocated to a very loud less personal area as we had no other option. Over all my expectations for this experience was far higher than anything we were met with. The staff kindly took off room service and resort fee which totaled to $60. At the end of the day for what we payed and what they were unable to offer any other hotel could have done what this resort didn t. I do not think we would feel compelled to ever recommend or even come back.

Comments:

No comments