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Brian Toney

3 years ago

We paid $1,700 for a Private FTL Shipment and the ...

We paid $1,700 for a Private FTL Shipment and the truckline shipped it with other freight. When notified Unishippers acknowledge the truckline could not do that. I asked for a Discount since it now shipped LTL common freight they called back and said Sorry the truckline said No.

I told them this was Fraud and Not to charge my Credit Card, I sent emails with pics of shared freight on my Private truck.

Once again they said that was a Violation of the Bill of Lading and I stated I would turn them into my bank for Fraud and not to pay the bill, I would see the truckline in court. They said it was going up to Senior managers.

Unishippers was sneaky and waited several weeks before they invoiced and charge my card for the freight bill. When confronted with this fact, they apologized and said Yes, a Private FTL truck can not be used for other freight. They said they had already paid the truckline and there was nothing they could do.

We ship 2 or 3 times a day and only after I actually pulled my business did they come back and offer me a $400 discount.

I told them on day one I would have been happy with $400 but after the trucking company took advantage of me and Unishippers lied to me and repeatedly said there was nothing they could. It wasnt until they faced losing a volume account, did they do anything.

Be careful, they will give you a good rate but any problems or claims and you are on your own!

I told them to keep their $400 and switched to Echo Global, who beat their rate by 10%, so in the end I am glad as this will save me Serious $$$ a month in freight charges.

Of course, I am also opening a Fraud case with Credit Card and reporting this transaction to BBB. Buyer be Ware!

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