John Pellen

Review of Best Western Southgate Motel

Hosted a conference here and have mixed reactions ...

Hosted a conference here and have mixed reactions about it. On the day we arrived and were ready to setup our event we were met by 1 particular staff member that was not helpful. We asked for tables yet none were setup on arrival. Once they were setup asking for table cloths seemed a difficult task. And then the tea coffee area was grotty. TV stand was horribly dusty. Every request we had was met with a sigh, dont appreciate this at all. After letting other staff know of our displeasure apparantly the owners have been informed. The price and location was fine and this would have been a 5 star review if not for one rotten egg. Suggest moving that staff member to another position that is not front line customer service!