S H

Review of Wisconsin Dept of Safety & Pro...

This agency is terrible. The fact that our state h...

This agency is terrible. The fact that our state has hired this company to handle something as important as state licensing is ridiculous. They have terrible customer service. Sit on hold for long periods of time only to be connected to voicemail which never gets a return phone call. I asked to speak to a supervisor twice and only got a voicemail which also did not get a return phone call. I sent emails which did not get a response. I also spoke to an actual person twice and was told my paperwork would get processed same day and nothing happened. Very unprofessional. I would give negative stars if I could.