Worst resort and casino experience ever.

Worst resort and casino experience ever.

I was arriving late and made numerous phone calls to state my location and verify my room was still available.
I was consistently told yes, my room would be reserved as I continued my 8 hour trip towards the casino.
When I showed up I was told there was no rooms available and mine was given away. After driving 8+ hours I was basically told, sorry about your luck.
The rep at the casino gave me attitude and was not helpful or sympathetic.
Other guests were experiencing the same thing when this happened as well.

I won't play or purchase anything from here after such treatment

I'll never come back here again, regardless of price.

Additionally I'll be avoiding all other properties associated with this business. Goodbye Caesars.

They left me with no place to sleep after a 10+ hour drive after assuring me multiple times I would be taken care of.

This ruined my personal vacation.
Don't let this casino/resort lure you in. It's a dump compared to other properties you can visit elsewhere for a fraction of the cost. The prices are cheap here for a reason.