We had a great time here. The pool is large and ha...

We had a great time here. The pool is large and hardly occupied, the beach is private and beautiful with an exception (more on this later). The staff were all great, especially our front desk agent (name started with an N, she was a supervisor I believe, had a great personality). The breakfast buffet selection was good, albeit breakfast was a little chaotic and took a while to get our coffee order both mornings. The staff at the restaurants seemed overwhelmed. The reason for only 4 starts is because of two things. One being the beach. It looks beautiful when the tide is in, but its full of large rocks, which you find out quickly when the tide goes out. Therefore, you cant exactly swim in the water without potentially injuring yourself. The second reason is the seafood buffet we were sold on. The cooks could not keep up with the demand for seafood, and there was constantly a line of guests waiting for seafood from the grill. They allowed some guests to completely clear out the seafood in one visit, making the other guests wait again for more to be grilled. Then they ran out of most items well before the buffet time was over, meaning we did not get our money worth while other tables hoarded all the seafood. The service was also slow. It took over 15 minutes to recieve a glass of wine, meaning I didn't end up ordering a second glass (nor was I offered one). There was free flow soda with the buffet, but you had to flag down a busy server anytime you wanted a refill of the small glass they served it in. The hotel needs to look at restaurant staffing during busy times to ensure the service is to standard. Please note the photo of the seafood was a seafood tower promotion and not related to the seafood buffet mentioned above.