Ruby Jarrett

Review of Southern Maine Motors Chrysler...

recently was able to purchase a new vehicle and de...

recently was able to purchase a new vehicle and decided on buying a Jeep. I met Michael outside in the rain by the entry doors. He was extremely friendly and approachable and offered to help me look for the perfect vehicle. He sat down at the computer and went through the inventory with me until we found the vehicle I was interested in checking out. He never tried to steer me to any particular vehicle but was interested in finding out what type of things I wanted in a vehicle and showed me what they had in their inventory that met my wants and needs. From there we went and test drove the vehicle. I found him to be extremely pleasant and very knowledgeable about the vehicle. After the test drive we discussed purchase vs lease and trade-in value of my vehicle and the selling price with the trade-in. I was on a bit of a time crunch and had to return back to work so he made sure the preliminary paperwork was completed and given to finance to get the back loan rate for me. I told him I could come back the next day to finish up so he let me take the vehicle home while they ironed out the financial details. When I returned the next day, he was working with another customer but made sure I got to finance then brought me out to the vehicle and went through everything more thoroughly and made sure I understood the features and answered all of my questions. I was very impressed with his working knowledge of the vehicle. He asked my permission to contact me again to make sure everything was going ok and to be available to answer any questions. He also indicated I could contact him at any time if I had any questions as well. I really enjoyed my experience and would highly recommend Michael and Southern Maine Chrysler Dodge Jeep Ram to anyone in the market for a new or used vehicle.