I had recently brought my 2012 dodge 3500 Cummins ...

I had recently brought my 2012 dodge 3500 Cummins in to capital dodge to get my ball joints replaced and have an alignment done as well. When I arrived in service Dana Listman and I did a vehicle walk around , I noted to Dana that my rims where a few months old with no scratches on them and I d like them to stay that way . So I left my truck with them at 7am , I called around 2 and Dana told me they haven t gotten to my truck yet. I use my truck for work so I needed it back so against better judgment I made another appointment with that little weasel Dana Listman.

I came back in for my new appointment at which they got on the truck that morning and eventually got the ball joints done by 3pm but couldn t do the alignment that day so I would have to book another day . I came back in for the alignment which was quoted to me at $100.00, Mr weasel Dana Listman called me during the day to say my tie rod buts we re seized and they had to torch them although my truck is rust free from Alberta they apparently had some seized nuts which was a complete lie . So I return to capital dodge to receive a $540.00 bill for the alignment lol, I was a bit upset but not as upset as when I did the walk around on the truck and found a huge scrape in my new Fuel Octane rim and brown finger and hand grease marks in my interior of the truck, so Sneaky weasel Dana Listman comes out side with a rag and polish cream to try and buff it out but it s clearly not coming out , so weasel Dana Listman tells me they won t repair it , so I told him I would write a 1 star on him . The assistant service manager who knows my family well seeing as my grandfather was a salesman for capital for 30years and was there number 1, and the rest of my family is well known amongst the capital dodge employees , had told me he would call his Rim repair guy and let me know , so I waited a few days and called back the dealership where I got the service manager Kyle , he tells me right out that he isn t doing anything about the rim and I m out of luck , he then hangs up the phone on me mid conversation .
My truck dog legs down the road because their alignment they performed must be incorrect , I ll have to take it to another shop to get another look at it .

So capital dodge gets a 1* review from me .
I recommend anyone who appreciates their vehicle that they worked so hard for to look at the reviews and choose another dealership or shop to work on your vehicle , Capital dodge service department are a bunch of incompetent Weasels.

Jason