Jeff Young

Review of Hennessy Honda

Everything about my experience was great until the...

Everything about my experience was great until the time I had to go sit down in a back room with the finance guy and discuss options on warranty and financing. Talk about "full court press" - I felt like I had to say "no" at least 5 times for the guy to get my drift. Then, I got pushed into going with a financing package that was more costly for my family. I got it all resolved by coming back to the dealership the next day (on a Sunday) and dealing with another guy (Tommy, I believe) who cleaned up the mess. If Tommy was the guy helping me the first time around, I would absolutely give the dealership 5-stars.