Tim Brown

Review of Caromont regional healthcare

I recently visited the Caromont Regional ER in My ...

I recently visited the Caromont Regional ER in My Holly, at 3am for intensive coughing due to viral bronchitis. Many, many aspects were outstanding!!

However, I advised the nurses upon arrival that I was hearing impaired and was even without one of my two hearing aids, and asked them to share the information with the team. But it either wasn't shared or it was ignored. I've asked Caromont Health to upgrade it's hearing impaired policies and protocols many times; it appears nothing has been done.

I'ma very regular patient in the Caromont system. There is not reason I have to ask everyone I meet to get my attention, to speak up and to look directly at me when they speak!!!!!!!!!!!!!!!!!!

I don't care to be addressed as "Mr. Brown", but in this situation, it's practical. But one nurse just stuck her head through the doorway and started talk at me. I was have asleep. She did not attempt to get my attention first regarding if I was hearing impaired or have asleep - how rude!! The first nurse to take my blood, at least said, "Hi, I'm here to take you blood." When she was unable to get a go stick, a second nurse just walk in and started working; she never spoke to me at all. How rude!!!

It's not like we were in the main ER where everyone is very busy, I might have been the only patient in the ER at the time.

STEP IT UP CAROMONT!!!!!!!!