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Margarita Patterson

3 years ago

I spent a week at this location and I have been a ...

I spent a week at this location and I have been a member for over 10 years with Marriott, and Ritz Carlton . The second night as I was walking in to go to my room the receptionist told me to sign for the post card which I had none in my hand it was a picture of my family and I on a river cruise picture, after I tried explaining it to her twice,I had to turn it around to show her it wasn t. They were hesitant to give toilet paper, and they didn t want to bring fresh towels also we asked numerous times for face towels and they only gave them to us once in a week! They had a attitude every time we asked for service. This was the absolute worst hotel I have ever frequented . It s bad enough that the people were blatantly rude but the hotel is not up to standards of a Marriott hotel or our family let s just say we didn t enjoy our stay and we checked out and asked to speak to the manager he was not there!

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