Antonio Villela

Review of Direct Auto Insurance

I been with Accurate insurance for 5 years. So I g...

I been with Accurate insurance for 5 years. So I get directed to this company to file a claim. I was on hold for 15 minutes and sent to voicemail, tried again...same thing, third time I finally get taken care off... But so many requirements just to get service. This place needs more staff and better ways of taking care of there customers. I will be canceling my insurance with Accurate after 5 years...

Update: Was told not to make police report, That they will send a accident report in the mail to fill. Never got it, Got declined for not making a police report.

Scammers and frauds at its finest.
Hope Karma gets them 100 times as bad.
They have a nice suite now downtown with all the money they make by not fixing claims.

SOMEBODY CLOSE THIS PLACE DOWN!