If I could give 0 stars I would. I bought a used s...

If I could give 0 stars I would. I bought a used suburban from this dealer last Nov within 3 months the truck was in the shop needing repairs. I did have a warranty but I still paid 300 out of pocket. Fast forward to yesterday 12/29. I went in to get the info on my warranty again bc the truck is down yet again. This is 2x in less than 12 months this truck has went down. I have a daughter with a heart condition and a son with ADHD that has to get to their appointments and we are without a proper vehicle. What made me write a review was the horrible customer service I experienced. I came in and told them my issue they told me have a seat. 20 min go by and not 1 you heard me not 1 person checks to see what my issue is. I politely go back to the front desk where the front attended treated me like dog poop and said u just gotta wait for someone to come out from finance. After an additional 10 min of sitting and watching the salesmen laugh and giggle with the front desk I left. To sum it up I was sold a lemon from them and for them to take no action but to keep throwing me off on the warranty company is horrible. The customer service staff is horrible and I have 2 out of my 3 kids with special needs without a way to get to their care. Thanks a lot Round Rock Toyota. Learn to take ownership and please train your staff.