Terri White Review of Novellus Systems Inc, San Jose...
Terrible customer service they do not let you know...
Terrible customer service they do not let you know everything up front they tell you as they go charge you a bunch of money just for holding on to your money and take no responsibility for anything I have only sold two items that have been paid for through PayPal and both times I have had to deal with issues for many phone calls and talk to supervisors just to get my money released to me after being charged several large fees be careful dealing with these companies as they will not tell you up front what you need to do or how things need to be set up in order to avoid extra fees. The type of fees that do not include you have in your bank account attached but having your bank card instead will cost you an additional 3% of your money total sale including shipping you know shipping the part of the money you don't get yeah eBay and PayPal both charge you a percentage of that cost that you pay out of your pocket and a bank card is not the same as a bank account so they get you for an additional fee if your bank card is linked but not your bank account don't bother to mention these things also will hold your money for an additional 24 to 48 hours just because of another Pleasant thing they do not bother to tell you then when your money has been released by eBay and you have been reassured that your money has been released they are on the phone with eBay telling them in person the money is released on my end and still refuse to do anything about it and argue with eBay telling eBay you haven't released the money yet so I can't release it to my customer and continue this conversation with me on the phone back and forth for 15 minutes repeating themselves over and over again until finally a supervisor gets involved and they release my money and then charge me an additional fee and hold my money for an additional time because only my bank card is connected to you my PayPal account and not my personal bank account information hopefully this will help you understand how crooked an unhelpful PayPal honestly is they are obnoxious with their behavior in customer service they take no responsibility of taking care of the customer and blame everything on every other person as far as they're concerned they have no responsibility for anything and if it is their responsibility somehow it's still not their fault LOL GOOD LUCK getting your money in a timely fashion and not being charged extra fees without being told about it up front
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