The minute I pulled up, someone was there to check...

The minute I pulled up, someone was there to check me in for my maintenance appointment (which was scheduled online, also an incredibly pain-free process). While the tech was not 'friendly', he was helpful and thorough, ensuring everything I requested online was accurate. There were a few minor items I forgot to include in my appointment request (i.e., installing front license plate) and the tech was confident these would be completed with minimal to no cost.

Within an hour, I received a text that my entire maintenance check was performed. Not only did I love receiving a text with the update, but the option to reply to the text was incredibly convenient, allowing me to communicate with the shop without picking up the phone.

There is a dealer closer to my office, but I usually prefer to drop my vehicle off on the weekends, so I selected this location near my house. In my experience at other dealers, most wait times for maintenance can take hours, making it essential that I schedule the appointment without taking time off work. However, the turnaround time was so amazing- a HUGE win for me- eliminating any procrastination that would affect me returning for service in the future.