I just recently sent my phone out for repair and i...

I just recently sent my phone out for repair and it was repaired and sent back within a few days. Absolutely fantastic service was given by FutureTel and prompt email response by Ben! My phone works perfectly and they even repaired a part on the device that wasn't asked about.

Too many people feel the need to complain when something isn't up to their unreachable standards but I feel that compliments and good reviews seems to be few and far between lately.

As to some other reviews that I have read...

1) Of course FutureTel wants to see your phone prior to giving an estimate. It is almost impossible to quote something without seeing it, it could be a multitude of issues!

2) Liquid damage and/or physical damage is never covered under a manufacturer's warranty. The company that manufacturers your phone write the warranty details. FututeTel is just the authorized repair center for that company.

3) Yes. FutureTel may charge you an estimate fee if you decline your estimate or if it cannot be repaired due to extensive damage. They have spent their time and money on something that you probably knew was either damaged or not repairable.

Just a little heads up!

Thanks again FutureTel!