I did not stay, just went for lunch at Julia's. Be...

I did not stay, just went for lunch at Julia's. Been there many times and it's been getting worse each time. Last time was 01/01/2020, service was so bad, never got napkins, kept asking, food took almost an hour then burgers came with no condiments, drinks took forever, I've never seen anything like that in a restaurant. It was awful.will never return. The excuse was management had changed.