Nice rooms. Hot Showers and the bathroom is not to...

Nice rooms. Hot Showers and the bathroom is not too small. I appreciated having everything from bar soaps, liquid soap, shampoos and lotion. The AC was not fully working (not all sections have AC). I also did not appreciate the fact that the iron was not working. When I requested an iron to the front desk, I was told "we will have it sent immediately", however, I never got an iron.
The place is also not well marked. For a high end resort, you'd expect well marked room numbers and buildings. The gym is unmarked and finding your way around the rooms is quite confusing.