I got a call from AA after a negative review. I a...

I got a call from AA after a negative review. I am changing form 1 to 3 stars based on their response to my issue and a misunderstanding on my part as well. The initial communication on the part of AAA was poor in the form of both the receipt that was totally uniformative that my son got only listing the amount of the paypal charge but not the reason or any itemization, that thye could fix. Also the 1st service rep to call me did not understand the issue but the second was excellent. Thank you for responding and calling me.