I was here last year to purchase several bulbs for...

I was here last year to purchase several bulbs for my vehicle dashboard and then again a month back to get an emissions test.

This time without an appointment, I drove into the Express Service bay hoping to get a much needed Transmission Fluid change. My vehicle arrival was registered into the service system by Alex along with the requested service. He had informed me there was 1.5 hours wait behind others and that was okay for me; I have time for my coffee and bagel plus write this review. I signed the paperwork to proceed with the estimated cost of $125 plus taxes for the job.

Upon seating in the Customer Lounge, I received a dealer text message on my cell ...this is Alex, your Service Advisor@Roadsport Honda. If you need anything throughout your visit, reply to this text.. .

Now, Roadsport Honda has a Service Shuttle to take customers elsewhere while their vehicle set is being performed but I m staying here. Pickup is also available by appointment.

The lounge area has clean restrooms, a kids play area, a decades old video game machine, 4 big screens (...one showing vehicle status for each work order), complimentary coffee & tea, newspapers & magazines, and couch seating for 18 people. All the while, easy listening music fills the air to reduce stress; especially for those customers that may be expecting a large repair bill.

I ve found the service excellent and staff at this dealership professional and very friendly. Today was more of the same. My total bill was $135.38 and I was back on the road 1.5 hours after I dropped in!