Monica Jacky

Review of Burj Al Arab Hotel

As a regular guest , had so many bad experiences t...

As a regular guest , had so many bad experiences there that can't enumerate them all in one review !
Very unprofessional rotating staff. The 2 br ap is creepy ! The Royal suit is OVER DONE , its is simply to much animal prints for one unit !!!!
You are constantly disturbed since you check in till check out, minimum 5-6 times in the first hour !
The only good food there is in Asian , however you can't wear a high quality dress for 2 reasons :
1. NO ONE RESPECTS A DECENT DRESS CODE
2. IT SMELLS HORRIBLE
The butlers do nothing there beside disturbing .
Food upstairs is horrible and way over priced . 95% of the personal all over the hotel is rude , lost or unprofessional .
Last year the waiters at the beach was so under any acceptable level , they was simply stare at your bra when serving a water ! A decent 5 star pool was built only recently , before you had a pool 2x3 m, with staring labour around (building the new one).
Lobby is a bus station full of buses with tourists , I don't know where they are going but you literally wait for an elevator sometimes 10 min cause is full of people . Tv had a problem every time we stayed there , so you are waiting your time and staying in the company of IT guy instead of enjoying the room.
Spa / salons are offering overpriced low level services AND SO ON .
It is a 2 star service and food for 5 star rooms . So yes , in that way maybe you get a 7 at the end :)))))))