Jenn Eckert

Review of Steve and Edwards Salon

Was scheduled for a cut and high/low lights. Show...

Was scheduled for a cut and high/low lights. Showed the woman a picture of what I wanted (the SAME thing I had done the last time I was there). She proceeded to do almost ALL low lights, making my hair almost completely copper, when I had asked for blonde. When I told her I wasn't happy, she blamed me saying it would have been lighter if I had come in more often....interesting statement seeing as though the highlights that were done were the exact color I wanted. People were nice enough to help out to get it redone, but I was there for almost five hours, left with a burning scalp (my guess is the two hours the color was left on the second time wasn't exactly good for it) and was charged $170. Was never given an itemized receipt, but have NEVER paid that much at this salon or elsewhere. Reached out to management the next day to speak with them (my scalp was STILL burning) and was told someone would call. They never did. Poor service, clearly overpriced for what you get, and TERRIBLE follow through from management. Avoid the waste of time and money and go elsewhere.