I stayed there from July 24, 2015 until July 27, 2...

I stayed there from July 24, 2015 until July 27, 2015 to celebrate my 25th anniversary. Since I travel most of the time I've pretty much lived in hotels and have seen many high end ones in many parts of the world. I also specialize in high end customer service. That being said, I can't believe the service we encountered at your beautiful property. From beginning to end I was astounded at the service we experienced. Check in was seamless and easy. The balcony suite on the 15th floor of the 2nd tower was extremely well kept up, clean and supplied a beautiful view of the strip. We had the chance to encounter most of your staff from front desk, maintenance, housekeeping and concierge all the way to the valet drivers and staff. Each and every one of them treated us like royalty and made us feel like they were there just for us. On Sat the 25th our Dinner plans fell through at the last minute and your concierge pulled a magic trick by fitting our party of 5 at Wolfgang Puck MGM. Not only was he able to get us in he also went above and beyond by making a special arrangement for us with the restaurant. The restaurant was a whole other wonderful story with the fantastic service we received with the Task Leader named Robert who happened to take wonderful care of us. This will be another letter I will happily write to them personally. In short, The Signature at MGM has now topped the list as my first and only choice of where to stay when I have to be in Las Vegas. I've already advised all friends and co-workers to stay there and they wouldn't be disappointed. Thank you to your whole staff for the most wonderful weekend I've had a quite a long time. James Jimenez