Geisinger

I usually don t take the time to leave reviews. I had to come here in an official capacity. I did not know where I was going or how to navigate as I was never at this Geisinger facility before. I parked valet because it ensured I would get to my destination on time and I had no clue where I was going. The nurses were wonderful, which is why I only gave 2 stars. The valet service, however, is dismal. I do not understand why this flagship facility charges for valet when other Geisinger facilities, such as GWV or GCMC, offer free valet. To add insult, they only accept cash. The woman - whom I m assuming is a manger because she was not in standard uniform - was abrasive and said we ll just chalk it up in an extremely condescending manner. I proceeded to ask why I was being charged and she just rolled her eyes. I had to wait 20+ mins for my car and the guy stood there expecting a tip. If one facility is going to charge a fee, it should be across the board. Extremelu disappointed and this event ruined my entire perception of Geisinger, which I had previously thought was an excellent company.