My husband waited in the ER for over 3-1/2 hours, in extreme pain, before being seen. when he was seen he was examined and released and told that his kidney stone would pass on it's own in about a week and to take ibuprofen for pain. When he saw a doctor the following Tuesday he examined him and informed him there was no way the stone would pass on it's own and that a stronger pain was to be prescribed and that he should never have been sent home that way, Next day he had surgery and is still being treated. Geisinger's own medicare plan did not even cover what it was suppose to cover. this is not a hospital this is a medical factory which sees profit over care
We had the best delivery experience with the Geisinger Danville Women s Center. From start to finish the staff was informative, hands on and knowledgeable. They put you at ease and make your experience a good one! No matter the shift or situation they were on top of their game. We will be back here for our second baby.
The specialists here are abhorrent. Not only can you see their egos from space. But they put corporate policy, above the patient. Whatever happened to the hippocratic oath? North Korea has better hospitals than Geisinger does.
Had a radical hysterectomy earlier this year, which is major surgery. I wasnt even allowed to stay the night because they said my insurance wouldn't cover it. I had geisinger insurance! The nurses and techs were good but non of the doctors answer questions or give you more than a couple of minutes. I still don't have all my questions answered. They totally treat you like cattle they're hearding. I would never let anyone I care about go there. I tried to talk to someone about it all they did was send me a 20 dollar gas card. Please don't risk your life by going there.
Worked very hard to save my husbands life. They worked to figure out the cause of the problem as well as solving the problem itself. They called to keep me updated pretty frequently as i live an hr and a half away and could only get up there 3x a week.
The fact you need a refferal to see a doctor is ridiculous. You guys claim to be the best but your practices are no up to par.
Geisinger is terrible to deal with. I ve been in and out of specialists for red blood cell count and bilirubin issues for months with not even a hint on the answers. I have no diagnosis, no relief, and no positive change in months. If it weren t for them being the only hospital around me in network I would switch for sure. I ve also been having to deal with not getting paid for months at a time due to geisinger not faxing information to my works disability department in a timely manner despite multiple phone calls, emails, and relase of information. Not to mention the infections and detriment to my father. Would not reccomend if you have another option.
Went to my appointment in pediatric endocrinology, nothing happened. Be very careful if you have Dr. Godil. I got bloodwork again the same day, The phlebotomist was horrible! She completely went through the vein she stuck so I had a HUGE bruise and it hurt to move my arm for several days.
We are in the NICU and the care is horrible. The doctors are very pushy and not very bedside oriented
Very unhappy with this hospital. Their treatment, or lack there of, to individuals with developmental disabilities is atrocious. Every time I have been to this hospital with someone I support, whether the ER or during admissions, there have been major issues. Rude nurses, rude doctors, lack of care, caused more injury or illness etc...and the list goes on. Geisinger should be more concerned about quality instead of quantity. Bigger isn't always better. When you have a Doctor tell you that neither she, nor any of the staff are trained to work with someone like the individual I support, you know it's not going to turn out good. Get the training you need so you can care for everyone that shows up at your facility.
This hospital is fabulous. I love my doctor. Never have to wait to get in and be seen.
The doctors, nurses, student nurses and student doctors were all extremely caring and took great care of my daughter Gabby!!!
Bp2 is the worst psych unit in the universe with how many people have complained about it and refused to go there when being evaluated for inpatient they need to shut it down every time I'm gonna go inpatient I always tell them I downright refuse to go to bp2
We could not be more pleased with the kind and professional care we received from the doctors, nurses, and staff during the birth of our child. The food service could use some help as we consistently got meals different from what we ordered and missing items, but the care was excellent and we felt like we were at home and with friends and family. Every aspect was smooth and professional!
My son had surgery and they were great very loving caring and friendly wish other were like that
Great hospital Dr.kevin long and all nurses were all great.after my stay there I would never want to go to any other hospital service was great and i live 2hrs.away.
Great facility with very caring staff. The only reason I didn't give it 4 or 5 stars was because of the parking. The parking lot is only accessible to the womens' health and maternity area (and I imagine Emergency). Otherwise it is extremely inconvenient and far away from all other entrances and if you can't walk far, you have to rely on the free shuttle service to take you where you need to go. The shuttles are slow and take forever to pick up patients.
Called for an emergency appointment for my son in August...was told that the earliest they could see him was November. He would ve been dead by then. Made an appointment for my daughter with a specialist. On the day we arrived, after a 2 hour drive (they offered me the Danville office because they could get me in a month earlier there than at the office I called for) they informed me that they don t take our insurance. After going back and forth with the nasty receptionist, I was told that they accept our insurance at the office I called to make the appointment at, not at the office that THEY offered to me because they could get my daughter in there sooner. Then this snotty, rude woman tells me that it s my responsibility to know these things. To be honest, it would never occur to me that the same dr would accept our insurance at one Geisinger facility and not the other. Absurd. And they shouldn t be offering patients appointments at other facilities if this is their practice. I found them through my insurance website. Anyway, will avoid Geisinger facilities at all costs going forward. Not impressed. At all.
I give 3 stars because I am very happy with the pediatric side, cardiology GI, NICU, and PICU drs and staff are excellent! However the women s side of things could be improved, how do you schedule a prenatal appt with no guarantee of an ultrasound I m sorry does that not go hand and hand? Both pregnancies I have had prior to this I was given an ultrasound before 12 weeks even and this one I m at 13 weeks and they say no guarantee of an ultrasound so take more time off work and travel further to go to these appointments but we are not going to tell you if your going to actually see anything!
I tried calling the hospital several times to speak to my mother who had recently gone through surgery. They are so UNORGANIZED they couldn't even find her!
If I may share my experience at Geisinger Main Hospital of which I was a patient for lower back surgery on 11/9/19. The weekend surgery from check in at 6AM to surgery, post op, and discharge was excellent. I cannot say enough how the staff listened to me and provided advice and direction to make the surgery as easy and painless as possible. They worked as a team communicating with each other before administering medications and anesthesia. From the night shift Pre-op nurse Wanda, then Dr Bailiff, Luke and Jenn from anesthesia, and the name I forgot about the young lady who monitored my vitals in the ER (wish I remembered her name), then Keneshia who attended to me from wakeup in Post Op to transfer to my room and Nurse Katie who took care of me until Discharge. I must not forget Danielle Klock (PA-C) for her work seeing us to getting discharged on the same day albeit she was very busy in the OR assisting Dr Haak until late evening. ALL were Super great with upbeat morale even as they were very busy for a weekend. Lastly I must say that Dr Haak took great care in keeping me aware of the procedure by explaining the surgery and after surgery keeping my wife apprised. Dr Haak even called on a Sunday morning the day after surgery to check on my well being and offer further advice. I still have a ways to go to get back on track, but I have a good start now. You guys deserve a 10 but the scale only goes to 5 on this rating. Thank You All!!!
My husband had a fall with severe back of head injuries. He had to have a Pacemaker implanted. Was in Critical Care Unit for 6 days. He never saw (1) one Doctor in his room or did one come to talk to him about his condition the whole time he was there!!!! Now he's having some serious & severe problems with the Head Injuries or the Pacemaker!!!! Severe Dizziness & Shortness of Breath!! No one seems to want to do anything for him!!! We were never told or given a list of what he could or couldn't be near with this Pacemaker!!! Would never recommend this hospital to any one!!!
Got to the Danville ER at 8pm, and we were walking out at midnight..... so a 4 hour wait for a chicken pox vaccine for my 11 month old, that her doctor ordered and he called in to the ER before we even got there, that she had to have that night after being exposed to shingles. Never again. I will go to another ER or wait till the next day and go somewhere else and let s mention that she never needed or did see a doctor. It was a nurse, came in, gave her the shot and we were gone.....4 hours later!! I understand waiting your turn but to me a 4 hour wait for a quick shot in the leg is absolutely absurd. I knew she needed it and waited in the best interest of her, but LESSON LEARNED and had a long time to think about the lesson I learned in the waiting room!
Checked in the ER was put in a little room with other people and nothing like sharing info with strangers what a joke this place is then when they was done with me they made me walk all the way to the exit to leave mind you I'm in extreme pain with my legs. There idiots
My daughter who attends PSU, needed a general practitioner near school & went to this facility. She went in for an appointment and we were charged $373, just to see a Dr. When I called questioning this, I was told the Dr assigns the level by the time spent with the patient (1-5) & my daughter was assigned a 4. She went in for a specific issue, & was given a prescription. I am appalled at how expensive this is, as when we have seen specialist in the past & charged less. I was told it is what it is. Do your research, this place will overcharge you!!!!!!
Been taking my son to this place for 10 years. I used to really think highly of this hospital but now this place has turned into a joke. They are more worried about how much money they can get instead of the patient s well being. Not to mention, the nurses thought I was sleeping and decided to talk about me in my sons room as I was laying there. Completely disgusted.
My daughter had an emergency surgery and other procedures performed here this weekend. We have been so pleased with her care. We thank Dr. Arora, Dr. Luiz, all of the nurses and other staff members, including the friendly valet parking staff who remembered our names. Everyone was so helpful, skilled and nice to us during this unexpected stay. You all made a tough, unexpected situation bearable and gave us a good outcome. Thank you.
I had to wait 4 months for an appointment because I needed surgery. The clinic called and cancelled my appointment only to say the dr was booked another 6 months out. I called back upset and got an earlier appointment. The surgery failed so the doctor said he needed to perform the surgery again. I had monthly post-op appointments scheduled only to get another call stating my appointment was cancelled and the clinic was booked out for another 6 months. The clerk tried to schedule me for a monthly post-op appointment 6 months out! I'm waiting to hear back if they can squeeze me in. And to top it all off Geisinger incorrectly billed me and my insurance $67K. Avoid this place.
Worst place ever these people don t give a shot about your mental health if your trying to get psych help I ve been with a doctor for 14 years he left to do something else they never gave me a referral or anything I ve been on these Pysch meds and had to go off now cold turkey because of them they were too busy to get me in with someone so they left me hanging off all my meds I m about to loose my job go back in the psych ward again because the numbers they have me to call were bogus I hate this place and you wonder why there are homeless mental patients walking around cuz you! I ve been called literally 50 people can t get it so I m just Gunn s have to stop all my meds instantly and you wonder why there are cases around here done!
The Doctors and nurses here are extremely caring and knowledgeable. The Dr actually hugged my sister after explaining things to her.
Wonderful care for screening colonoscopy! Was always told what would happen, was knocked out completely and the best was the good news of all clear!
Had a great visit with the doctor and there phlobotemis are great at there job.They listen to your questions and don't talk over you.They genuinely care about there patients
Always friendly staff, fast and efficient I drive over an hour to go their well worth the drive.
My husband was a patient for a scheduled knee replacement surgery. The atmosphere and staff from the time you walk through the doors is wonderful. His surgical team,nurses,and therapists were all great.
Staff can be polite an professional, or oblivious to your presence. Its not about healthcare these days, only money. So just be carefull
It is a hospital, not sure what people want to hear. It is the number one hospital in this part of the state. So again its a hospital not a theme park.
Had and awesome experience to say the least. Staff was wonderfully attentive, and they really care about your needs. The rooms were kept extensively clean. My and my fiance were extremely satisfied with the whole experience. We drove an hour just to go to this hospital to deliver our baby, and it was very much worth it!
HAHA I GOT 100TH REVIEW! Can I get discount now? If no I make it one star
By fare the worst hospital I ve ever had to be admitted to! The nurses where extremely rude, my food sat in the hall way for an hour at dinner time. Then you ring the bell and it takes them 10-15mins to come check on you.
A lot of infant deaths at the Neonatal ICU right? #Pseudomonas means poor hygiene practices, 4sure
Where to start...Geisinger Med Center has the greatest people. Every person we came across, from patients passing in the hall, the workers who run each department, and the surgical staff, everyone went above and beyond to show me and my husband nothing but care and kindness. The entire town of Danville, PA were kind. I was there for a Spinal Fusion and stayed 2 weeks after. We are from Mississippi, where so many are rude and uncaring. Dr. Slotkin, my surgeon, was super awesome! His nurse Chris Owens has taken very good care of me. They have stayed in touch and made sure I was ok. I couldn't have dreamed of my surgery going any better and being in such a great place.
Where to begin? The doctors and nurses are short tempered and unprofessional with few exceptions. They disregarded my wishes during labor/delivery and the lactation consultants made me feel inadequate. I would not recommend this facility to anyone who is having a child. At all. Sensitivity training and some people skills need to be taught to the people who work here.
Husband was moved out of regional scranton he was there not even a couple hours doctor s and nurses very accommodating. Thank you Dr. Fulmer,Dr. Freezer,. Dr. Palmer Dr. Hadin, Dr jacops. Nurse Deb, Gaby , mellisa, Brett . God bless for everything you have done for my husband so far.
Their motto should be, "As long as we don't kill you we did our job."
My daughter s PCP through Geisinger (not in Danville) is not the issue, it s their awful billing department. I have never had so many issues getting information to my insurance company like I do with them. They say they take care of things and then I receive the same bill yet again. One time you get someone really helpful and the next is someone with attitude and goes on the defensive right away. Will never use them or recommend them at all for anything else other than a primary care doctor, and even then you might not get as lucky to have a good doctor. Lehigh Valley was much better to deal with.
Best hospital nicest staff talented doctors, quality care pleasant atmosphere you almost forget you are in a hospital. 5 stars
My stepdad was life flighted to this facility for stroke symptoms. The Er staff was awesome and very helpful however the icu on the 4th floor and 4th floor med/surge all were very unprofessional and all seemed to lack in the communication field. We are two hours away from this facility and when we called to check on him we were told he is the same, or he is doing good (if you answered the phone at all) .... what in the actual hell does that mean? Not to mention doctors not returning calls, social workers acting like we were pulling teeth to get answers on discharge and game plan. The last two and a half weeks have been an absolute nightmare for my 78 years old mother and the rest of the family. Bigger is not always better and if I can help it nobody in my family will ever be brought to your facility again!!
i've had very good doctors there but some that have came in to talk to me about my Anemia and transfusions thought they knew more than i did about my own body and how i was feeling. i've had transfusions since i was born because my Hemoglobin will not stay up and i can die if it gets any lower than 6. mine is at 7 right now and they want to hold back on giving me transfusions. i know when i need one
On Friday my wife Theresa had hysterectomy surgery. My wife and I would like to say we're very happy with the care she received. Dr purinton, the nurses , dr sweeney, physician assistant plus everyone involved did a great job. We would recommend the hospital anytime. Thanks again. Terrific people especially in pre surgery. Great ladies in that department.
I usually don t take the time to leave reviews. I had to come here in an official capacity. I did not know where I was going or how to navigate as I was never at this Geisinger facility before. I parked valet because it ensured I would get to my destination on time and I had no clue where I was going. The nurses were wonderful, which is why I only gave 2 stars. The valet service, however, is dismal. I do not understand why this flagship facility charges for valet when other Geisinger facilities, such as GWV or GCMC, offer free valet. To add insult, they only accept cash. The woman - whom I m assuming is a manger because she was not in standard uniform - was abrasive and said we ll just chalk it up in an extremely condescending manner. I proceeded to ask why I was being charged and she just rolled her eyes. I had to wait 20+ mins for my car and the guy stood there expecting a tip. If one facility is going to charge a fee, it should be across the board. Extremelu disappointed and this event ruined my entire perception of Geisinger, which I had previously thought was an excellent company.
As frustrating as it was not knowing about my little brother when he was first life flighted in all the odds were against him from the time of the accident with his FedEx vehicle to getting to the hospital quick enough to receive blood and meeting an angel here on Earth, Dr Factor in the ER along with all the nurses who assisted him and his wonderful resident doctor in trauma ICU along with the nurses there is why my little brother is still alive... I owe them the world, these amazing young men and women are such amazing people and Dr Factor will be in my heart forever, he was kind compassionate to me and saved my little brother's life. Geisinger I can honestly say has changed I had skepticism but these amazing people are why my family didn't lose my little brother..y'all are amazing
Attempted to make an appointment with the Balance Center. I could not get a callback. Contacted the patient liaison. Finally, received a call and the person I spoke to was not friendly or apologetic. Sounds like Mr. Walters is too good for some patients as he "triages" his patients. I took my case to UPMC. Someone answered the phone right away and I have an appointment this week.
Currently here. My fiance's water broke at 5 1/2 months in her pregnancy. The staff and members here at Geisinger Medical Center restored my strength which gave me hopes in my fiance delivery a healthy baby. My son. Great staff, great consideration for others, and outstandingly great services. I will forever be in dept to this place. Thank you all here at Geisinger, keep doing as well as you're doing if not better. Rob Thomas & Raeshondria Alexandre was here #Peace&Blessings
This hospital emergency staff is the worse my doctor sent me there never again will o step foot I'm that emergency room. I sat for 6 hours for them to nothing but tell me I could come back or go see my family doctor. Mind you I live a hour away and my family doctor was the one who wanted me seen for observations no iv fluids nothing for pain. There staff was in there talking horribly about patients and one doctor even told one patient oh when you leave I will just get another victim. This is the worst. I can not believe how unprofessional this place is and need people skills. Nice to know my pain was meaningless.I could of been dying they probably would not even noticed thanks geisinger emergency room staff this was a experience that I will never forget!!!!
Wasted 7 hours of my time here and still don't know what's wrong with me. Thanks for nothing doctors
Caring and patient staff. Very clean. Good hospital overall
My son born a preemie was born here and received care here .. I couldn't be more pleased with the quality and caring medical staff
Dr. Peter Jackson, Geisinger Dental in Danville, handled the orthodontics for my grandson. His caring, attentive, and loving manner was truly impressive, and the results over the two year period of care were simply AMAZING!!! Words cannot adequately describe how much he has helped my grandson; his work will continue to have a positive impact for a lifetime. He and his staff are a blessing to us!
During a stay of a family member, for a very life threatening illness, a few of the nurses on his floor ignored his needs and he had to ask for things that should of been common knowledge. For instance, changing the bed, every day, I ve never been in a hospital where that hasn t happened (germs!!!), secondly, get out of bed and walk him when they said they were going to and noted by his Doctor. Ask for regular meds... not pain meds. The person next to him was getting A+ treatment which was great but why isn t everyone treated the same . Very unhappy. Specialty floors excellent, general floors...forget it. Horrible
One star for working bathrooms. Why be treated like a person, when you can get herded in like cattle, and completely overcharged, by GMC. Also being poked and prodded by every resident and medical student in a 10 mile radius is great. Oh yeah......10 miles.....is also the distant from your car to the place you need to be. Might as well park in bloomsburg.
It's really something how I could sit here and read these other reviews for four and five stars and how great everything was and this and that you know that's really good for them people you let my wife's water break the night before and then you have her sit there for three and a half hours and shipped her out the door there's nothing we can do really professional guys did an awesome job of nothing thank you
The best there is. Glad to have such a great hospital close to home!!
You people do not know how to issue an apology for three infants!! hope y all get sued!!!
This place is a joke. I have been continuously canceled on for over 2 years now. Have a partial wisdom tooth in my mouth because they keep canceling for one excuse after another! I will never use them again. What a joke.
I checked into Geisinger in Danville on October 11 for surgery and the process and staff were smooth and amazing. There was never a reason to doubt any step planned because everyone was very knowledgeable. The nurses of BP6 were awesome and had wonderful personalities. The best part was the card from the PacU staff waiting for me when I got home and one from BP6 staff that was in the mail today. They made me feel as comfortable as possible during my stay and made sure I had a smile at home. Big thanks to all of the staff that made my stay simple!
Great Hospital. Every one is nice, very profesional staff.
Not sure about the hospital as a whole but the maternity section/labor and delivery is above and beyond. They re all so amazing. Nurses and the doctors. They make sure you re comfortable. I had a c-section for my second child (my first child I had in Lock Haven, HUGE difference in service) and had to stay for 5 days. They made sure my stay was perfect. They have all been so so nice and caring. I even had a couple breakdowns and they had someone come in and talk to me to reassure me it would all be okay that what I was going through was normal. They helped me with things like pumping/nursing. If they saw I needed a break they took the babe to the nursery giving me time to sleep, calm down, and rest. They re just all around amazing. I highly recommend this be your birthing place. With service above and beyond it ll be a great decision for you and baby.
I was billed $57.00 extra for a regular office visit. I have Capital Blue PPO insurance with a $15.00 dollar copay. I called the billing office and talked to some one named Shawn or so he says that is his name. He stated that because I have a war (VA) related injury I am billed for that. But I am not being treated for that there. Red Flag!! He was loud and rude and told me that I just have to pay the bill. I had nothing special done no testing just was just a regular office visit. So to anyone who reads this question your bills from what the insurance company said that if the doctor ask you about an illness then they will bill you even if then did not treated at that visit. And they also said that my bill was listed for an out patient clinic not as a regular visit. I called patient advocate office and ask for some one to get in touch with me by email. Some lady by the name of Tess or something like that I couldn't understand her called me I asked her to email me so I have everything on paper. She refused to correspond by email. Figures.
Always a wait, appointment or not, always a wait!!!!!
I just had my son there let me just say it was an adventure, my son was put in the NICU for 6 days, the best nurse my son had in there was Morgan.. she made sure he was taken care of. that was the most scariest thing ever but my nurse MJ was the greatest made me feel like it was okay an to think positive. Thank you MJ your very much appreciated.
The medical staff is always good to. I had excellent care while having heart surgery. The administration is very greedy and are hurting the employees !
I am not from Pennsylvania I am from Illinois we were on vacation My wife felt contraction and this was the nearest hospital. I usually don t write reviews but this place is so good I must say the staff is amazing very friendly and they took care of us . My wife did deliver the baby in this hospital they were so nice every nurse and the asst. came in the room to check was very polite nice and friendly. I will give 10 stars to this hospital I wish there are more hospitals like this out everywhere. The communication between there staff and the patient is very good !!! The morning and the evening both shift staff is very good and very professional !!! My wife name is Maria raza she says thank you to every staff member for helping her and taking care of her thank you so much !!!
We( central PA) are very fortunate to have a first class hospital like this! The quality of care is unsurpassed in a rural area (or any other place). I feel very lucky to have Geisinger as my primary care provider.
All I have to say is some people should be more professional. Some shouldn't just decide healthcare because its needed everywhere. Patients shouldn't be judged. People need help not to be made fun of.
The medical staff is top notch but pack food for any stays at the hospital I'm staring at four free meal vouchers becuase they keep not feeding us or loosing our food and apologizing for it with meal vouchers. My wife just had a baby cant you guys feed her in a reasonable time. The issues with food go on and on and the nurses (all of whom are wonderful) keep apologizing becuase "the new system is bad"
My dad had a ten hour surgery and made it through thanks to the excellent Dr's.
One of the best level one trauma centers in the state! Some of the best surgeons, fast but accurate. No nonsense. Their LifeFlight program is awesome!! It is their own, they are their own airline, and they fly IFR which for those non helicopter people means they can fly in the clouds and can fly solely on instruments no visuals at all. It s a great medical center, and they serve their area and surrounding with some of the best medical care around!
I want to give praises to a young woman receptionist in the surgery waiting room her name is Stephanie she embodies what that position is about she was business as needed she was friendly and compassionate and informative when she left she made sure each person waiting was told everything she could find out for them what to expect and what to do if the needed more information what a great employee !!! Now I do have one complaint in all this COVID frenzy the cleanliness of restrooms wasn t very good my husbands room had paper stuff in the floor nurses dropped and couldn t bother to pick up that was a little disturbing when you made the guest do as much as they could to protect themselves and others but your practices weren t as clean
To me this places have the best staff nurses and doctors
i got a routine PAP smear at geisinger women's health in danville in july and they charged me $1600. (this is a standard procedure that should cost around $50.) they also incorrectly filled out the paperwork so that my insurance will cover none of it. i have made DOZENS of attempts to contact personnel at geisinger to discuss this exorbitant fee but am completely unable to get a response. the Better Business Bureau also told me that they have been unable to instigate a response from geisinger as well. unscrupulous and negligent are the words i would use to describe their practices. theyve managed to overtake the entire health care system in this region through greed and exponential growth but there is zero regard for client wellbeing. zero stars if i could.
Dont get me wrong I really appreciate what they do as far as emergency based stuff...accidents etc. But they really need to start focusing on preventing patients from needing them in the first place (or again and again after their first visit) through proper diet and exercise etc. This symptom managing drugs for profit nonsense needs to stop.
