I have always had great service and support from R...

I have always had great service and support from REA.

As a utility they have been forward thinking, provided good rebates for energy savings, and I enjoy their newsletters. They keep their public well informed and involve them in decision making through invitations to meetings, etc.

I have never had a problem with the prompt and courteous service.

"Rural" is the keyword in their name - they provide power where others fear to go and along with that comes challenges, especially in Colorado where ice/snow can take down lines, rural construction cuts or knocks power, farmers snag an overhead, etc. Their responses to the unseen events are prompt and effective.

Like many people here I have occasional outages but frankly it was not worse than City of Loveland or Fort Collins. So far the longest I have been down was about 3 hours. I have a generator because when I lived in Loveland I lost power more frequently for longer periods. Have only used it once since moving to the REA service area.