Clement Milne

Review of Lakeland Limited

Terribly frustrating....i am a fan of so many Lake...

Terribly frustrating....i am a fan of so many Lakeland products and whilst in Windermere we visited for a quick view and a cup of tea and slice of cake. It was a regrettable decision. The cafe was quite busy but it is quite smart and the cakes and food all looks great....simply marvellous. The burger, soup, cakes look delicious.

We were seated very quickly and the table service was friendly and helpful to a point.

But and here's the thing...we were seated for more than 15 minutes after our order was taken and still nothing. Other tables around us had arrived...ordered food and drinks and had them delivered to the table. And we had....well nothing. Thirsty and frustrated we enquired about this and were simply told it was a busy day. Which it might have been...but other people that had arrived after us had been served.

Had we not ordered enough? Who knows. We politely spoke to our waiter and left.

Booths next door is really nowhere near as plush but served a good value tea and the cake was tasty. They managed it in about 1 minute.

Lakeland. Sort out your order delivery to tables because this was a very disappointing experience at a flagship store.