Lindy Paulino

Review of Banner Thunderbird Medical Cen...

Worst facility I have been to yet. Went into the e...

Worst facility I have been to yet. Went into the emergency room for irregular heartbeat and heart palpitations. I've struggled with SVT throughout the years so I know the drill of these hospitals. Typically since I have trouble breathing and my heartbeat is so erratic they usually get me in right away and push me to the front of the line since this can be pretty serious. They made me wait in the emergency waiting room panicked out of my mind and struggling to breathe for over half an hour. Every other facility I've been to has never made me wait ONCE. They always wheel me back in a wheelchair immediately. The nurses and Doctors were nice and seemed very professional once they finally got me back but everything took forever and no one ever sat down and discussed with me lab work, or CT scan results. I had to ask THEM like 5 times what my results were until a nurse finally told me that my CT was clear. After I was cleared a bill of good health and ready to go home I was told the last thing we were waiting for was an Echocardiogram just to be on the safe side of things. Well I waited half the day for this Echo and finally I spoke up and asked what was taking so long. A nurse told me "these Echo people like to just come whenever they want and we really don't know" after that I said this is just ridiculous and you cant just keep me here waiting for this Echo that may never come. After basically clawing my way out of there and begging and pleading to go home to my 17 month old they FINALLY discharged me. I should of been out of there first thing in the morning but waited until 3 o'clock in the afternoon for this "echo" that probably never would have come. Two different Doctors told me in the morning that I could probably just do an outpatient Echo so who the hell knows why I waited an entire day for people to communicate and figure out they probably never even ordered the damn thing.