I am not sure what is going on with the company's ...

I am not sure what is going on with the company's employees, I have called and a Mexican Male answered the phone and this was the most RUDE and OBNOXIOUS experience EVER! The Guy is really feeling himself, He over talks when you are talking and trying to explain what is needed and if he can't be heard he has the AUDACITY to HANG UP THE PHONE!!!!!!!