Leslie Sherwood

Review of Mercy Gilbert Medical Center

I would NEVER recommend this hospital to anyone. ...

I would NEVER recommend this hospital to anyone. The way I was treated is VERY upsetting. I went to Gilbert Mercy as a direct admit from a Dignity Emergency Hospital. I needed an emergency Appendectomy. When I arrived in the emergency room it took about 30 min to tale care of the attmittance, even though I was told I would be taken to my room when I arrived at the hospital. After finally finishing with admissions, I was given all my paperwork and pointed in the direction of my room, so here I am with my mom and 2 boys wondering the halls looking for my room. Once we found the nurses station by my room (rm. 463), the nurses looked shocked and asked us what we needed. I told them I guess I am in room 463, the nurses looked at us and pointed us to my room. The four of us walked into the room, wondering what I was supposed to do, get in bed? Sit on the bed, wait in the chair, I had no clue.....my room did not have a door, a bathroom, a sink or even a hand sanitizer. After about 10 minutes a nurse finally came into my room. That nurse NEVER put gloves on, washed her hands or put on hand sanitizer (from what we could see) when touching me. Had my surgery a few hours later. When the discharge nurse came in she NEVER checked my incisions, did not put any type of bandage over the incision. The discharge nurse lectured me about the importance of walking, to get the gases out of my abdomen (I had been up walking several times already). She then asked me "do you want a wheelchair or do you want to walk out?" I said "walk out I guess", she said "right answer!" So drugged up on pain pills I walked out of my 4th floor room and out to the parking lot.

For such a pretty hospital they sure treat their patients poorly!! I will NEVER go back to that hospital again! On top of everything they double charged me my co-pay. THANKS GILBERT MERCY MEDICAL CENTER!!