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Todd M. Review of Embassy Suites, Downtown San D...
I usually don't post bad reviews, but the customer...
I usually don't post bad reviews, but the customer service was so bad I felt like I should. Had multiple issues with the room and overall cleanliness of the pool area (they didn't clean up the old used bandaids our entire stay there even after several complaints). Staff was very defensive and confrontational when I mentioned the problems. Take this into consideration before you book your stay here. They will do nothing to resolve your concerns.
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