tamiakimobley

Review of Audi North Austin

Car was towed in on a Thursday morning September 2...

Car was towed in on a Thursday morning September 29, 2016. The service department didn't even look at it until the 4th of October . They called before closing on the 5th and said it will be ready on the 6th of October at 5 pm. Also called the morning of the 6th to say it will be done that day at 5pm. So we drove all the way there from Killeen for them to tell us, we didn't fix it yet because if we did it wouldn't be ready until next week if we started. They won't give us a loaner car unlike Lexus, Ranger Rover and Mercedes would. Audi always say they don't have loaner when it comes to the color of your skin. You're only good enough to buy the cars but not good enough to get good service! My opinion if you're any color besides white don't come to this store because you will get treated horribly , get the run around and lied to!