Bonnie N

Review of anaheim mazda

I've loved the services at Mazda of Tustin ,Unfort...

I've loved the services at Mazda of Tustin ,Unfortunately I have moved
I thought Mazda of Orange not done a good job
I had a terrible experience about few days ago. I went to replace the radio ,It was found out the last inspected and order the new once , after 4-5 hours they call me up and said the part not have come jet ..Early when I came if they told that they didn't have the part : that would be ok
Last year . I went in for a routine oil change and inspection , it's taking me little hard time to went through the appointment because nobody pick up the phone almost time is the answering machine set up. That day .I went home and waiting for the shutter pick me up until 7pm I called back but the dealer already closed then the next day I came the dealer and found out that they was mixed up the paperwork , they did call but that not me!!!
T hope the new manager will do better