One of the most pathetic service centre i have eve...

One of the most pathetic service centre i have ever visited in my life.
First of all they have two different centres for service one is phone md and other is futuretel.
I had a charging problem with my device so i went there. futuretel told me to drop it off at phone md so i went there they have a lady on the reception who is really hard to understand anyway i went to her and told her clearly that its my charging issue which is considered as a hardware problem. she took the phone without asking me anything and on the top she didnt even told me that whats the procedure and rules for the repaires and they dont even have it on the papers which they gives you as an invoice.

So they fixed my charging issue and on the top of it they did HARD RESET on my device without letting me know and i lost my whole important data.
Btw let me tell you there is no relation between charging and hard reset.
When i called their centre there was a guy i was speaking with and he was very rude he said we had to do that due to security reason.....security reason????
And he said there is nothing we can do now for you.

So it is my honest suggestion to you guys please if you have any issues with your devices and you are required to visit their centre please take everything in written from them otherwise your device will be fu**ed up without coming in to your knowledge.

I will never ever prefer anyone to visit them again.