Carlos Cortes

Review of Neptuno Networks

I've been calling this week to get information on ...

I've been calling this week to get information on their residential services and is a waste of time. The first time the lady answered the phone she got my information and told me that Efrain Miranda was going to call me back since he was attending other customers at that moment. Its been 5 days and im still waiting for his call. That same day I called back like three times and nobody answered the phone. The next morning I called back and I spoke to a lady again and she said that Miranda was still backed up in work and that he was going to call the people that he couldn't call the day before. I'm still waiting for his call today. if this is like this to sell their services I cannot imagine what it is for their support. Too bad.