Greg DeCristofaro

Review of Hilton Boston Dedham

Big hotel that is hard to get into. Parking is far...

Big hotel that is hard to get into. Parking is far away from the door and the place looks very dated. Staff is OK.
Update 9/24/17:
Big fancy hotel that is much more worried about making their numbers look good than making things comfortable for their guests. I ordered delivery and when it arrived I was informed that the delivery guy was not allowed to come up to my room. I had to walk down and meet him in the lobby and then carry my food back upstairs. Shouldn't be a big deal but when I asked why, I was told it was for my security (I HATE when greedy companies try to use me as their reason for putting me out) they said that they don't want people walking around the hotel because if one of those people rob me, I will probably sue the hotel. I laughed and pointed out that I walked by them twice and no one asked me who I was or why I was here so why are they worried about the pizza guy? All three people behind the counter Shrugged their shoulders and said they don't know and they don't make the policy. True enough. The only answer that makes sense is they want to make it hard for you to get food delivered to your room so that you can pay ridiculous prices for low-quality food from their room service or the hotel in the restaurant. I have little use for hotels that put their profitability over my needs. I won't be staying here again.